Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Donors Shortcode

The [charitable_donors] shortcode allows you to display a list of donors to one or all of your campaigns on a page. It uses the same frontend template as the Donors widget, so its output is similar — it just provides you with flexibility to show the Donors in different spots.

Parameters

  • number Number of donors to show. Default is 10.
  • orderby May be datedonations or amount. Default is date.
  • order May be ASC (ascending order) or DESC (descending order). Default is DESC.
  • campaign May be set to the ID of a campaign, current to display the donors to the campaign currently being viewed, or all or 0 to display donors to any campaign. Default is 0 (donors to any campaigns).
  • distinct_donors Only show unique donors. May be set to 0 (don’t show distinct) or 1 (show distinct). If a donor has donated more than once, they will only appear in the list once, with their donation amount calculated based on all their donations. Default is 0.
  • orientation May be vertical or horizontal. Default is horizontal.
  • show_name Whether the name should be shown. May be 1 (show) or 0 (don’t show). Default is 1.
  • show_location Whether the donor’s location should be shown. May be 1 (show) or 0 (don’t show). Default is 0.
  • show_amount Whether the donor’s donated amount should be shown. May be 1 (show) or 0(don’t show). Default is 1.
  • show_avatar Whether the donor’s avatar should be shown. May be 1 (show) or 0 (don’t show). Default is 1.
  • hide_if_no_donors Whether the shortcode should display anything if no one has donated yet. May be 1 (hide) or 0 (don’t hide). Default is 0.

Plus, if Gift Aid is activated and on version 1.1 or above, the following setting is available:

  • show_gift_aid Whether to display the Gift Aid amount for the donation. May be 1 (show) or 0(don’t show). Default is 0.

Usage

Default usage:

[charitable_donors]

Show donors to the current campaign (to be used on a campaign page):

[charitable_donors campaign=current]

Show donors to a specific campaign (replace 123 with the ID of the campaign):

[charitable_donors campaign=123]

Show a donor leaderboard, ordered by amount donated:

[charitable_donors orderby=amount]

Show donors in a vertical list:

[charitable_donors orientation=vertical]

Only show donor’s names (hide amount, location and avatar):

[charitable_donors show_name=1 show_location=0 show_amount=0 show_avatar=0]

Show the Gift Aid amount for a donor’s donation (requires Charitable Gift Aid 1.1+):

[charitable_donors show_gift_aid=1]

Still have questions? We’re here to help!

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Improvement Migrations

↔️ Importing From GiveWP, Donorbox, GiveButter… even CSV!

Whether you’re migrating from another platform or consolidating your records, moving your data to Charitable is now faster and more flexible than ever. We’ve streamlined the process so you can bring over your entire fundraising history in just a few clicks.

🔄 Native GiveWP, Donorbox, & GiveButter Support: Switching from a major platform? Our dedicated migration tools handle the heavy lifting, automatically mapping your donors and donations directly into Charitable—no technical skills required.

📂 Universal CSV Import: Moving from a custom system or a specialized CRM? If you can export it to a CSV, you can import it here. Our smart mapping tool lets you align your columns to Charitable fields like names, emails, phone numbers, and addresses in seconds.

Instant Donor Profiles & Custom Tags: Automatically create rich donor profiles and bring in custom tags to keep your data organized. Segment and engage your supporters from day one with a clean, professional database structure.


Ready to make the switch?

Check out our GiveWP Migration Guide

Learn more about our Import Tools

Improvement Payments

💳 New Braintree Features For Your European Donors

With the release of Braintree addon version 1.3.0, you can now empower your European donors with the payment methods they trust and prefer, making giving seamless for international supporters.

🌍 Six New European Payment Methods: Support popular local options like iDEAL (Netherlands), Bancontact (Belgium), BLIK (Poland), and more to meet donors where they are.

⚡ Frictionless Donor Experience: These bank-based methods allow donors to authenticate directly with their own bank in a secure popup… no credit card numbers required.

⚙️ Automatic Currency Sync: No complex setup needed. The builder automatically displays the correct payment buttons based on your site’s currency (EUR or PLN), ensuring a relevant experience for every visitor.

Campaigns New

🖼️ Campaign Featured Images: Pro-Level Visuals Made Simple

With the new Campaign Featured Image setting in our visual builder, you now have a single, dedicated place to manage how your fundraisers look across your entire site and beyond.

🖼️ One Image, Everywhere: Set a primary thumbnail that automatically syncs to campaign grids, lists, and shortcodes—no more relying on layout order.

📱 Social Sharing Optimized: Easily upload images at the perfect size to ensure your campaigns look stunning and professional when shared on social media.

🔍 SEO & Accessibility Ready: Add custom alt text directly within the builder to improve search rankings and ensure your mission is accessible to every supporter.

Improvement receipts

🗓️ Annual Receipts 2.0: Send Year-End Receipts to Every Donor in Minutes

You can now send annual receipts in minutes with a few clicks to all your donors.

📧 One-Click Bulk Send Wizard that guides you to sending to hundreds of donors simultaneously directly from your WordPress dashboard.

🔍 Smart “Dry Run” Mode: See exactly who will receive a receipt and who will be skipped (and why) before a single email leaves your server.

🛡️ SMTP-Aware & Limit Protection: Charitable now detects your email setup and automatically adjusts batch sizes and pauses for daily limits to ensure your emails land in inboxes.

✅ Complete Audit Trail: Dedicated system log and on the individual donor’s profile, giving you a clear history for every fiscal year.

Stop dreading tax season and start spending that time on your mission. Update to Annual Receipts 2.0 and automate your year-end reporting today.

Addon Donations Improvement

🎈Recurring Donations 2.0: Smarter Automation, Better Recovery, and More Control

We’ve completely rebuilt our Recurring Donations system to help you grow your reliable income stream while giving you (and your donors) more powerful tools than ever before.

What’s New:

🔒 Recurring-Only Campaigns: You can toggle “Recurring Only” mode in the campaign builder to hide the one-time option entirely, ensuring your supporters stay focused on long-term commitment.

📧 Automatic Payment Recovery: Our new Payment Failed Email fires automatically the moment a subscription fails.

🛠️ Self-Service Donor Control:The new Cancel Subscription Button appears directly in the donor dashboard, allowing supporters to pause or end their recurring gifts on their own terms—reducing your admin burden and payment disputes.

📊 Real-Time Revenue Insights: Track your growth, monitor active subscriptions, and see exactly how much predictable support is coming in each month at a glance.

Our new Recurring Donations addon gives you the professional-grade tools you need to grow your mission.