Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

Fair Pricing That Supports Your Mission

At WPCharitable, we’ve thoughtfully crafted our pricing with non-profit organizations in mind. Our approach is simple: provide powerful fundraising tools at reasonable prices that work for charitable organizations.

Built With Your Budget in Mind

We understand non-profits need to be careful with every dollar. Every pricing decision we make starts with this understanding. 

We’ve created a pricing structure that’s reasonable and affordable for non-profit budgets, so you can get professional fundraising tools without straining your resources. There are no hidden costs or surprise fees – what you see is what you get. Our transparent pricing means you can plan and budget with confidence.

Every feature we include is purposefully designed to help you raise more than you spend, creating a positive return on investment for your organization.

Sustainable Quality That Grows With You

Your investment in WPCharitable does more than just keep the lights on – it fuels continuous improvement and innovation. When you succeed, we succeed, and we’re committed to maintaining a platform that exceeds your expectations.

We’ve built our infrastructure to provide enterprise-grade reliability because we know your fundraising can’t afford downtime. Our responsive technical support team is always ready to help, ensuring you never feel stuck or unsupported. We regularly release new features and updates, keeping your fundraising toolkit fresh and effective.

Committed to Your Success

Your success is at the heart of everything we do at WPCharitable. We believe in building more than just features – we’re building partnerships with our users. That’s why we actively listen to your feedback and incorporate your suggestions into our development roadmap. Your real-world experiences shape the future of our platform.

We’re constantly developing and releasing powerful new features that respond to the evolving needs of non-profit fundraising. Our user experience team works tirelessly to make every aspect of the platform more intuitive and efficient, saving you valuable time and resources.

We create comprehensive resources, guides, and training materials to help you make the most of every feature. Our blog, knowledge base, and customer success team are dedicated to sharing best practices and strategies that can amplify your fundraising efforts.

Frequently Asked Questions About Charitable Pricing

Do you offer special non-profit discounts?

We don’t offer special non-profit discounts because we’ve taken a thoughtful approach to pricing from the start. Rather than offering complex discount programs, we’ve designed our base pricing to be reasonable and affordable for anyone who wants to raise funds including individuals, small non-profits, and bigger charitable causes. This means:

  • Every organization gets access to professional fundraising tools at fair prices
  • Our pricing structure already considers the unique budgetary needs of non-profits
  • We focus on delivering maximum value through comprehensive features and support
  • Your investment directly supports continuous platform improvements that help you raise more

Does your pricing change based on organization size?

Our pricing stays fair whether you’re small or large. With every plan, you can create unlimited campaigns and have unlimited donors. We believe every non-profit should have access to quality fundraising tools, whether you’re just starting or running multiple campaigns. As you grow, our value grows with you.

Are there any other costs to know about?

We believe in being clear about costs. If you’re using the Lite version, the plugin is free to use but you’ll incur a 3% platform fee + your payment gateway fee for every transaction.

When you upgrade to the premium plugin, the platform fee goes away. The only additional costs you might encounter are payment processing fees, which are standard across the industry and go directly to payment processors.

Can we upgrade or downgrade our plan as needed?

Absolutely. We understand that your needs may change over time. You can adjust your plan at any time, and we’ll prorate any difference. This flexibility ensures you’re always on the most appropriate plan for your organization.

Do you offer a trial period or money-back guarantee?

Yes, we want you to be confident in your choice. We offer a 14-day risk-free trial period so you can experience the full platform and ensure it meets your needs.

Are in need of support? Have a question? If you are a lite/free user of Charitable, you can reach out to our team on the WordPress.org support forums and our team will respond in a timely fashion. If you have an active license, feel free to reach out us directly for priority support.

Still have questions? We’re here to help!

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New templates

🤩 New Beacon Campaign Templates w/ “Hero” Block!

With the new Beacon Campaign Templates for Charitable Pro, you can launch a stunning, full-width fundraising page that instantly captures visitor attention above the fold.

Fundraising page header for Save Maple Grove Park with a donation widget and a small square photo of a sunlit tree thumbnail on the left.

🔦 Above-the-Fold Impact: Lead with a full-width hero image, your logo, and your goal with a donation widget locked right on top of the banner so your ask and momentum register instantly without scrolling.

📐 Two Flexible Layouts: Choose between a structured two-column layout for side-by-side storytelling and supporting details, or a clean one-column view designed for uninterrupted long-form narratives.

⚡ All-in-One Hero Field: Powered by the new Campaign Hero field, bringing background media, live progress bars, custom donation amounts, and recurring giving tabs together into a single cohesive block that can be dropped into any layout.

🎨 Automatic Theme Matching: The hero banner and donation widget automatically inherit your campaign theme’s button and accent colors, ensuring your entire presentation stays beautifully on-brand without touching a line of CSS.

Learn more here.

donation form Feature New

📝 Donation Form Block: Embed a Working Donation Form Anywhere

With the new Donation Form Block for Charitable Pro, you can drop a fully working donation form directly onto any page or post in the WordPress block editor. No redirects, no page reloads, and zero friction between reading your story and making a contribution.

📝 Drop Forms Anywhere: Place a working form directly onto your homepage, inside a story-driven blog post, on a dedicated landing page, or within a campaign announcement.

🎯 Dynamic Campaign Binding: Easily choose a specific campaign from the block sidebar or set it to automatically bind to whichever campaign is currently being viewed.

📐 Full vs. Minimal Form Views: Switch between a full layout or a compact minimal view to perfectly fit sidebars, narrow columns, or wide landing pages.

🎨 Scoped No-Code Styling: Customize typography, container spacing, border radius, amount buttons, and accent colors independently for every form instance without touching a line of CSS.

Learn more here.

ambassadors New

👤 Creator Profiles: Put a Face to Every Peer-to-Peer Campaign

Ambassadors 3.3.0 now provies Creator Profiles — giving your supporters a permanent, shareable public home that turns one-time fundraisers into ongoing relationships.

👤 Public Creator Pages: Give every fundraiser an instant, clean landing page at /creator/their-name/ to showcase their custom avatar, bio, and a browsable grid of their campaigns.

📊 Proof of Impact: Boost donor trust by displaying site-wide milestones on the profile—like total funds raised and total donor counts.

💳 Interactive Hover Cards: When donors hover over a creator’s name on a campaign page, a compact card expands with their bio and social handles right at the moment of decision.

📍 Responsible Location Sharing: Allow creators to safely show local supporters where they are based using only city, state, and country details.

🛠️ Self-Serve Customization: Fundraisers can update their own profiles and link up to six social networks directly from the My Campaigns hub, saving you admin time.

Ready to empower your advocates? Update to Ambassadors 3.3.0 and turn on “Enable Public Creator Page” today!

Improvement Payments

📱 Turn Mobile Scrollers Into Donors: Meet Charitable’s Mollie Upgrade

Losing mobile supporters because they hate typing out long card numbers on their phones? Charitable’s updated Mollie integration features:

⚡ One-Tap Wallet Checkout: Enable donors to complete their gifts instantly using Apple Pay or Google Pay with a simple face scan, fingerprint, or tap.

💰 No Extra PCI Burden: Skip complex domain verification and security compliance since all wallet transactions run safely through Mollie’s hosted checkout.

🛠️ Custom Cancel Routing: Keep the experience predictable by automatically sending donors who back out to your cancellation page, or use developer filters to route them to a custom page.

Visit this page to learn more.

ambassadors improved New

Moderation and Directory Screens In Ambassadors 3.0

Ambassadors 3.0 has new features: moderation and directory screens… now easily see those who are earning donations on your peer to peer network – including campaign creators that might need to be verified – all in one place. Generate reports, email ambassadors and campaign creators directly and more.

🚀 See when campaign creators and ambassadors have updated their campaigns, what donors/donation they have brought in and more.

🎉 Manually add ambassadors and campaign creators, and approve them in one-click!

Visit this page to learn more.