Free Support
If you are using Charitable Lite (Free) version please visit the WordPress.org forums for support.
Pre-Sales
Got questions before you make a purchase? Want to see if certain customizations are possible? Ask!
Documentation
Need help getting started or tips on how to customize a campaign page or donation form?
My Account
Get downloads for your extensions, view license keys, and update your contact & billing information.
Priority Support
Priority support is available to all customers with an active license.
If you have an active license, please log in to submit a support request.
Get Priority Support
Upgrade to Pro to get access to priority support and more powerful WP Charitable features.
We’re here to help!
Our support hours are between 9am and 5pm, Monday to Friday. We generally reply to support requests within 24 hours.
We’re based in Florida (United States), and our time zone is Eastern Time (UTC-05:00).
