Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

(Update) Stripe Documentation

Charitable comes with Stripe Payments built-in to the platform. You don’t need to use any API keys or manually configure webhooks. Simply log in to your Stripe account to complete the connection.

Note: Before we start, be sure to install Charitable on your WordPress site. Since Stripe is built into Charitable, you don’t need to install any addons or extensions for basic Stripe functionality.

Enabling The Stripe Payment Gateway

In your WordPress admin panel, navigate to the Charitable » Settings » Payment Gateways tab. You’ll see the Stripe tab along with an option to ‘Enable Gateway’.

Enable Stripe payment gateway

When you click on this button, the Stripe Gateway will be enabled and you’ll be directed to the Stripe settings page.

Connecting Your Stripe Account

On the next page, you can add a label for this gateway. It’s prefilled with ‘Stripe’ for you but you can change that if you need.

Note: There’s a 3% fee for every transaction along with Stripe charges if you’re using Charitable Lite. To remove the additional 3% charge, you’ll need to upgrade to Charitable Pro.

Below this, you’ll see Credit Card Fields Format. This lets you decide how you want customers to enter their credit card information. There are 2 options here:

  • Single Field asks for the card number, expiration date, zip code, and CVC fields in one field.
  • Multiple Fields creates a separate field for each item.

Here’s what it will look like on the front end:

Single vs multiple payment fields

After you choose the Credit Card Fields format, click on the ‘Connect with Stripe’ button.

Connect with Stripe

This will take you to the Stripe page where you can log into your account. If you don’t have an account, you can enter your email address and you’ll be able to sign up for a Stripe account.

Log into Stripe

Once you’re logged into your Stripe account, return to the Charitable dashboard and you’ll see the Connection Status say ‘Connected in live mode’.

Stripe is connected

If you ever need to remove this Stripe account, you can use the ‘Disconnect this account’ link here.

Now you’re all set to start accepting donations using the Stripe payment gateway.

Stripe Settings Inside Your Campaign

When you create a fundraiser campaign with Charitable, under the Payment tab in the left menu, you’ll see that Stripe is enabled. If you need to tweak the settings, there’s an easy access button here.

Stripe payment gateway in the campaign builder

When you publish your campaign, depending on the payment options you enabled with Stripe, they will appear in your donation form like this:

Stripe payment options in donation form

That’s it. You’re ready to create your fundraiser campaigns and accept donations through Stripe. Here’s the guide on How to Create a Fundraiser Campaign.

Still have questions? We’re here to help!

Last Modified: