Customer Survey Customer Survey If you are a human and are seeing this field, please leave it blank. What led you to look for Charitable? Explain in as much detail as possible how it can make a difference to you. What nearly stopped you from using us? List as many items as you can think of. What persuaded you to use Charitable? List as many items you can think of. What could we have done to make your decision easier? How would you describe yourself? How would you describe us to a friend? Your email address (optional) Please include your email address if you are happy for us to follow up with you if we have more questions.